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Question re: management
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Question re: management - June 1, 2005 10:29:00 PM
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goodlooks58
Posts: 425
Joined: October 21, 2002
From: CA
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There are 3 companies from which I get bombarded with mail regarding management/marketing issues for a private practise. I have question for anyone in the group who has taken any courses from: (1) Survival strategies (2) Private practise solutions (3) Measurable solutions I have spent $1500 already on one of them and it seemd like a waste. They wnated me to pay $25000 for a week's course and I just could not afford it. I would appreciate any info from the group.
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Re: Question re: management - June 2, 2005 7:04:00 PM
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tucker
Posts: 182
Joined: May 24, 2003
From: Texas
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Hmm. Go to a course or buy a new boat. Tough decision. I sure hope you meant to write $2500.
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Re: Question re: management - June 2, 2005 8:27:00 PM
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Randy Dixon
Posts: 744
Joined: August 6, 2004
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I have written this before. I have seen many people hire "consultants" and attend these seminars and I have yet to see any good come from them. There may be soom good ideas shared but each practice is unique.
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Re: Question re: management - June 2, 2005 9:54:00 PM
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webrehab
Posts: 24
Joined: January 31, 2002
From: San Diego
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What do you want to consult about? Are you looking for practice mgmt, marketing, HR, financial strategies, ?
Consulting with other private practice PT's is what I have found to be most valuable. If you are willing to read there is a wealth of knowledge available to you.
_____________________________
David Straight, MPT, OCS
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Re: Question re: management - June 3, 2005 3:28:00 PM
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Nicole Matoushek PT MPH CSHE CEES
Posts: 727
Joined: January 15, 2005
From: St. Petersburg, FL
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I agree, there is alot of information and excellent resources on the web, through the APTA and con ed courses that do not cost nearly that much. There are several areas too focus on in rehab magt. consulting, like provider contracting, marketing, practice specialty, program development, etc.
If you focus on a particular area of consulting, you will be able to identify a product or program for specialized training that works best for you and meets your needs.
Keep us posted on the outcome! Nicole
[URL=http://www.ergorehabinc.com]www.ergorehabinc.com[/URL]
_____________________________
Nicole Matoushek, PT, MPH, CSHE, CEES http://www.ErgoRehabinc.com http://www.ErgoRehabBlog.com http://www.ComputerAccessoriesOnlineStore.com
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Re: Question re: management - June 5, 2005 9:47:00 PM
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goodlooks58
Posts: 425
Joined: October 21, 2002
From: CA
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Tucker: Sadly it is $25000 for 1 week's course in practice management. I need practise management questions ansered and I did contact our local CA apta chapter and I got some vague answers. So anyone have any feed back about the 3 companies I mentioned in the initial thread?
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Re: Question re: management - July 6, 2005 7:35:00 PM
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FL_PT
Posts: 28
Joined: February 15, 2003
From: Sarasota, FL
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I know what you mean. I spent $34K with measurable solutions and another $25K with practice builders.
I posted a detailed reply in a different string about working with them, but I must say, although I don't agree with a lot of what Measurable Solutions does regarding their promotion of the church of Scientology, the information and practices I have learned and implemented from them have made my business a lot better. It is nothing earth shattering, or even anything you wouldn’t read and think “that makes sense,” but paying that much money forces you to think about your systems and do what they teach. Most standard business management and consulting firms will teach you the same information at a lower cost, but I didn’t know that at the time. I do think, however that consulting is the greatest thing since sliced bread. I have no vested interest in any consulting group, but if I knew then what I know now, I would have saved tens of thousands of dollars. I have to say, it is nothing you won’t figure out for yourself, but with the time it takes you to do so, it is worth paying a consultant to teach you now.
If you ask me today, I would say I appreciate what I learned, but would not spend the money on it again with those companies. Instead, I would have found a non-religious consulting company to learn the management systems.
E-myth is an outstanding book to start with and they offer a consulting service that is a fraction of the cost and just as good.
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Re: Question re: management - July 9, 2005 7:24:00 AM
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Tomas
Posts: 13
Joined: September 16, 2004
From: San Diego County
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$25,000? You let them take your 25k for nothing! For 25k you can improve your office/practice. Management/marketing is something you have to do in your way! It is like you pay someone to tell you how to become rich. You know this is ridiculous! PTs spend a thousands $$$ because they don't even try to do it by themselves. They are afraid of their own ideas!
_____________________________
Tomas
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Re: Question re: management - July 9, 2005 8:08:00 AM
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Diane
Posts: 1507
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From: Vancouver, B.C., Canada
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Here is an open forum [URL=http://www.rehabedge.com/ubb/ultimatebb.php?/ubb/get_topic/f/25/t/001502.html]link[/URL] that I think belongs here. Over on Chirotalk there is a lot of ongoing discussion about how certain practice building consulting groups are actually out trolling for new people to support scientology. They've pulled lots of chiros, apparently, into the nets that they cast, who've ended up adapting themselves to scientology concepts, and who go on to form their own consulting programs, practice building seminars (overpriced and underwhelming.) Probably good idea to steer clear.
I agree with Tomas. Figure out your own needs and invest the $ in yourself, instead of helping to pay off someone elses' golf clubs. Public libraries and the internet are cheap.
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Re: Question re: management - July 10, 2005 8:46:00 PM
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FL_PT
Posts: 28
Joined: February 15, 2003
From: Sarasota, FL
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First, let me say that I really enjoy spirited discussion, but I didn’t post my comment to be attacked. I posted it to inform others and share my experience.
Now, I have to disagree with you Thomas and others. I don’t think the CEO of Pepsi or Ebay is sitting around writing his/her own copy and determining what their logo will look like. I would love to see your website, logo, brochure, ect. Your branding is impressive I’m certain.
I am sure you have a highly developed description of your target market, and you have an up and running tracking system that allows you to analyze your return on investment for each type of marketing you do. This helps you to determine what efforts you should keep running and what needs to change. I am sure if I asked you how many of your current patients came from this or that advertisement you would be able to tell me as soon as you looked at your stats. But I have to point out that not all of us are able to do all of those things while treating a full case load and managing our employees.
While I agree with all of you in that you are smart, creative, intelligent people who could probably figure this stuff out for yourselves, I don’t think you can tell me that anyone of you has the time to do it and do it well. Although I am sure you make the time, but why should you. You hire a front desk person to answer the phones – you could do that yourself and probably do it better. Some of you probably even hire a person to do your billing.
In an exaggerated way it is like trying to tell a patient to teach himself how to perform an ACL repair and to do it himself. It is his body; he should take responsibility for it. Right?
I know that is a bit extreme, but I am not a marketing, managing, bookkeeping professional. I am a PT. That is what I do, and do well. I think it is irresponsible to yourself, your business, and your employees to think you can do it all. If that is the case we will remain a profession without prestige. I don’t know about you, but I would think twice about going to a surgeon that had a brochure printed on office paper with MS Word and business cards printed an inkjet. I guess according to Thomas, all those fortune 500 CEO's need to learn a thing or two about "doing it by themselves."
PS: This would be a great time for you to post a link to your website. It would be a shame not to share with others what they can do if they would stop being so lazy and apply themselves a little harder. Right?
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Re: Question re: management - July 11, 2005 3:16:00 AM
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TLB
Posts: 353
Joined: September 13, 2002
From: Arizona
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FL_PT,
This is good stuff. Thanks for all the information, I like others have been bombarded by these companies and have always wondered what they were about.
Tomas, I checked your resume and failed to to see when or where you opened your private practice. Fill us in with some more of your insightful thoughts.
_____________________________
Todd
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Re: Question re: management - July 11, 2005 8:01:00 PM
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Tomas
Posts: 13
Joined: September 16, 2004
From: San Diego County
Status: offline
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This message is only to FL_PT $ TLB!
First to FL_PT: I don't blame you that you disagree with me. You did not even write my name correct: Tomas (not Thomas). And do you really think that patients come to your office because you have beautiful website with nice logo? Don't compare small PT practice to PEPSI or Ebay corporations. They are billion-dollar companies!!!
Second to TLB: This is very unprofessional that you write about my resume on this FORUM. This forum is about managment and marketing! not my resume. So lets focus on that one, OK? However you don't know me and my resume and you don't know my practice so please leave this subject! best regards, Tomas
_____________________________
Tomas
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Re: Question re: management - July 12, 2005 3:17:00 AM
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dosrinc
Posts: 335
Joined: December 9, 2004
From: Bonita Springs
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What I find amazing about these companies is the way that they market themselves. They must spend THOUSANDS of dollars on direct mailings, I can't begin to count the number of those things from each of those companies that I have thrown away. If they market themselves that way, how in the world are they going to be able to teach me to market effectively. I have found the Private Practice Section to be an invaluable resource. I liked the E-myth, Built to Last and Good to Great, three good books I would recommend to anyone starting out. Look for them on tape and you can listen as you drive to work. Try one private practice section annual meeting and I think you will be surprised at the contacts and information available. It is expensive but far less than 25k. Good Luck!
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Re: Question re: management - July 12, 2005 5:55:00 AM
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Diane
Posts: 1507
Joined: March 9, 2001
From: Vancouver, B.C., Canada
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If you go to http://blog.evidenceinmotion.com/ you will see on the left hand side of the blog a long list of links to many books that look very promising about building a business, the right attitude to take, how to fashion a logo or brand etc., success, fulfillment, all that.
I imagine these books have been absorbed/vetted by the person/people whose blog it is, and found to be optimal as opposed to suboptimal...
Good luck everybody.
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Re: Question re: management - July 12, 2005 9:22:00 AM
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tnt
Posts: 22
Joined: April 18, 2005
From: Wisconsin
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I couldn't agree more with Rick's comment re: the tactics these outfits use to market themselves being questionable at best: Mass mailings, a sort of pyramid-like approach to selling you the "big package", and goofy catch phrases. I consider myself a pretty laid back guy, but when I see "how to get patients out the wazoo", it makes me cringe. I think someone with experience in starting and running a private practice could make a very good name for themselves if they hit the seminar circuit with weekend courses devoted to all of the issues in this forum....any takers? Sign me up.
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Re: Question re: management - July 12, 2005 5:13:00 PM
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FL_PT
Posts: 28
Joined: February 15, 2003
From: Sarasota, FL
Status: offline
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I am sorry for misspelling your name Tomas. And you are right, there is a difference between a small private practice and a billion dollar company, but I say we can learn from them just the same. Thanks for your response.
Regarding tnt's comment. I have been toying with the idea of doing something like that. In fact, I am going to test it out with some people that have responded to my posting privately.
My partner and I are practicing therapists, and we own a practice in Florida; but I am really a student of business and management, it is a passion of mine. One thing I noticed when we started going to these consultants, was that although they do have good information to offer, it is not the information as much as the tools that we wanted. For example, we were considering a new business venture. I tried for weeks to figure out a way to determine its value, return on investment, ect. It only took one short conversation with my brother in law, an MIT MBA, to learn about the Net Present Value (NPV) formula and how to use it. This was something I never learned about in PT school.
Anyway, I think there is a need for making these tools and information available to all of us, but the most economical way would be online. When I went to the other consulting sessions I basically sat in a room, worked on my books, and answered questions that forced me to put their information into my practice.
I really didn’t need to spend all the money to travel there, hire coverage, ect. Currently I am in the process of taking popular books like those mentioned above and creating a website that will ask a person to read certain passages then answer questions that apply the information to their practice.
I plan to use it as a training tool for my employees, but it would be very beneficial to other practice owners as well. If anyone is interested in test driving something like that and giving me feedback on it I would really appreciate it. Of course there would be no charge, because the feedback would help me refine it and turn it into a fee based service. A very affordable fee based service.
Let me know if anyone is interested.
Quick note:. Audible.com has E-Myth and some other books.
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Re: Question re: management - July 13, 2005 2:56:00 AM
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SJBird55
Posts: 2438
Joined: May 10, 2004
From: Michigan
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I'd be interested. I get mailings (repeatedly) from those companies all mentioned above... I don't even read the mailing - I hate that feeling that they seem to think that if they mail me and mail me and mail me that they just might wear me down and I'll go to a course. LOL
I've read Good to Great also... and what was that one about cheese? My husband has an MBA and he and his business partner tend to check out a lot of those kinds of books and I find myself either skimming them, reading them or thinking, "UUUGGGHHH, how boring!" And, then after I read one that is good.... my final thought is always, "geesh, it's just common sense." LOL
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Re: Question re: management - July 13, 2005 6:04:00 AM
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cnelligan
Posts: 54
Joined: February 14, 2005
From: Indianapolis, IN
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Great discussion, mind if I jump in? The references to E-Myth are very useful. Think about the fact that you cannot hang out in role forever, Visionary, Manager and Technician and be great at all of them, or more importantly have the time and energy to do all of them well. Another point is that each of us have unique abilities that we were meant to "hang out" in. Even though it might seem like common sense many organizations have people in the roles but spending time and energy on the wrong things--working against themselves if you will.
I think that FL_PT's concept of making business management tools available to therapists a good one. What would be missing is individualized implementation of such tools. That is where I see most of my clients needing the assistance in co-creating what this looks like. Not everyone is a visionary!
_____________________________
Carroll Nelligan, MHA, OTR Professional Coach
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Re: Question re: management - July 13, 2005 7:33:00 AM
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dosrinc
Posts: 335
Joined: December 9, 2004
From: Bonita Springs
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FLPT- count me in, I would be happy to help and interested in what you have to offer. Thanks! Rick
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Re: Question re: management - July 13, 2005 8:36:00 PM
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Tomas
Posts: 13
Joined: September 16, 2004
From: San Diego County
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FL_PT:
I found on amazon.com several E-Myths. I was so surprised they were so cheap ($10-18). Which one do you think is the most appropriate for physical therapy (E-Myth Rev, E-Myth Physician... or any other?) best regards, Tomas
_____________________________
Tomas
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