Possible agreement with call center

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Possible agreement with call center - February 24, 2008 5:01:03 PM

rwillcott

Posts: 352
Joined: March 20, 2006
From: Canada
Status: offline

I have opened a new physiotherapy practice next to a large call center (approximately 250 employees). All employees have private insurance coverage for physiotherapy. I am meeting with the human resources manager this week to introduce myself and discuss ways that I may be of benefit to their company.

I was wondering if anyone had any ideas? I plan to offer priority service to their employees if they choose to attend my clinic (seen with 24-48 hours). I also considered offering them a reduced rate that way they would be able to attend more sessions per year.

Another idea I had was to offer preventative servies to their company. I was thinking they could send over employees periodically throughout the year for refreshers on proper ergonmics, exercise to prevent carpal tunnel etc.

I would really like to hear others opinions on this matter.

Thanks,

Rob

Post #: 1

RE: Possible agreement with call center - February 25, 2008 6:10:02 PM

ptdan23

Posts: 224
Joined: November 6, 2003
From: Orlando, FL
Status: offline

An excellent idea would be to offer an post-offer employment test and demonstrate to them how this could save them money on their healthcare expenses and lost time due to employee injury.

Dan

(in reply to rwillcott)

Post #: 2

RE: Possible agreement with call center - February 26, 2008 7:28:18 AM

rwillcott

Posts: 352
Joined: March 20, 2006
From: Canada
Status: offline

Would you suggest a basic overall assessment and maybe a fitness test? Would I have to set the standards that they meet in order to be employed?

I was thinking the call center could pay for their physiotherapy for those employees that have injuries rather than the employee using their own health insurance. I would offer the call center a reduced rate in tis case.

However, would that be a problem if the call center is choosing to pay for their treatment rather than using worker's compensation? What if it is an employee that hasn't suffered a specific injury but is having some diffiulties in their neck or back on the phone?

Any ideas?

(in reply to ptdan23)

Post #: 3